SHIPPING
US DOMESTIC SHIPPING
Domestic shipping lead time is typically within 2-5 business days. For orders above $50 shipping is free prior to taxes and with discount codes already applied. Use code FREESHIPPING at checkout. All orders below $50 have a flat rate at $9.
Once a package is mailed to you, we are no longer responsible if it is damaged or lost by the shipping company. If you think your package has been lost, please contact us. We will help provide the information needed to file a claim.
INTERNATIONAL SHIPPING
We offer worldwide shipping! Shipping worldwide is offered at a flat rate $30 per order. Shipping varies based on country, but typical transit time is 2-4 weeks.
Any custom duty and import taxes are the responsibility of the customer. Fees vary according to country shipped, so please check this prior to ordering.
Once a package is mailed to you, we are no longer responsible if it is damaged or lost by the shipping company. If you think your package has been lost, please contact us. We will help provide the information needed to file a claim.
RETURNS
If your order has an unexpected flaw or incorrect order, please contact us at erin@elmwoodfabrics.com. We will work to issue a refund or replace with a new shipment.
All sales are final after the fabric is cut. We cannot accept refunds or exchanges after cutting.
While we strive to photograph fabric and represent color as accurately as possible, we cannot guarantee exact color match to the screen. All fabric is photographed in natural lighting to minimize color variances.
Our care instructions come straight from our distributors and manufacturers. Please follow care instructions in the product listings. We are unable to accept returns for fabric that has been damaged in washing or laundered.